Moving Questions & Tips- Olympian Worldwide Moving & Storage -Susie Hudson
Moving a household across town or across the country can be stressful. I recently had the opportunity to 
interview Susie Hudson of Olympian Worldwide Moving & Storage. My goal was to ask her some of the most frequently asked moving questions in order to help our homebuyers and sellers make sense of the moving process.
1 - I've never hired a mover before - how does it work? How would I know if I'm hiring a good mover?
I always strongly recommend that the consumer check with the Better Business Bureau to see the company's rating, or whether they are even listed with the BBB. Olympian Worldwide Moving & Storage has an A+ rating, something we're very proud of. Also be sure to check whether there are any complaints against the company and if they have been satisfied. Always look for honesty, integrity, and professionalism - not necessarily the lowest price - when considering hiring a mover.
2 - What's the next step, after I'm convinced I want to hire a specific mover?
At Olympian Moving, we make an appointment for our sales consultant to visit with the customer at their residence to perform a needs analysis and determine which services they want us to provide. We then customize our pricing according to those needs. The customer receives a written estimate for the move. At that time, we discuss moving dates, determine the hours or days required to complete the move, and schedule the move, based on both the client's need and our working calendar.
We phone all of our customers the day before their move, to double-check all the information with them. We then follow through with a call each day thereafter, from packing day to loading day to delivery. We usually make that final call on the day of delivery or the day after. This is way we are assured that we have a satisfied customer, and our customer knows we truly care about them. Our job is to remove their stress so they can focus on all the other matters that go along with relocation.
3 - What happens if any of my items get damaged? Are my goods covered?
We do our best to take care with every item, but accidents do happen. I always recommend that our customers to take the Full Replacement Protection coverage we offer, regardless of whether they are moving locally or long distance. You can always opt for the legal liability at no cost, but it's a good idea to find out first how much coverage this really offers. We take the time to explain this coverage in full detail so that our customers understand the differences between both options.
4 - Do you recommend I do my own packing or have it done by the movers? How do I know what size cartons I will need, and what to pack in them?
If your budget allows for it, the movers can of course pack everything. However, when you are looking to keep costs down, I recommend that you pack the non-fragile items yourself, such as books, pots and pans, linens, etc. and then have the professional packers take care of your fragile items, such as dishes, glassware, china, mirrors and the like.
As far as what to pack in which boxes, we provide a list that will help you identify which size cartons you'll likely need for specific household items.
5 - Should I take everything with me or get rid of some things? I don't know if I'll need everything, but I'm not sure now is the time to begin throwing things away.
I always suggest that our customers picture their life in their new residence. How do your current possessions fit in with your new home and life in that home? Take as much time as you can afford to really think about whether you will need these things for your new home. Will you even use it if you bother to move it? If you know for sure there are things you will not use, have a garage sale or give the items to a charity that can use them.
A little about Olympian Worldwide Moving & Storage
Olympian Worldwide Moving & Storage got started with one truck and a commitment to provide quality moving services to the public. Their main focus has always been on customer satisfaction. Today, Olympian Worldwide household moving and storage services, as well as the commercial warehousing, distribution and logistics of high-value products for both business clients and individuals. Olympian continues to exceed the expectations of their customers, something exemplified by their being voted "Most Outstanding Moving Company in Arizona" two years running by Arizona Business Magazine.
Contact Susie Hudson the next time you have a moving need, whether you're here in Phoenix or anywhere in the world!
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Thinking of buying or selling a home in the Phoenix area - or know someone who is?
This is the PERFECT climate for move-up buyers. Find out how we can help make the buying or selling process simple, stress-free, and enjoyable. Feel free to contact me by phone 602-595-8900 or email me.
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You can also visit our website for more information on Phoenix and the surrounding areas and download my First-Time Homebuyers' e-book.
Anna ---- very nice post about Olympian Moving company.
I love this post. I plan to do the same type of post with one of the local companies here this year! You did a great job.
Liz be sure to call Susie Hudson for any of your clients across the country or internationally. She truly is TOPS in her business. The best!
Stephanie - thanks I'm sure your favorite company will appreciate you writing a post about them as well!
Anna, That's a great spotlight post-interview. Good for both of you!
Nice post, Anna. I'm meeting with a commercial real estate broker today and intend to write up a similar piece. I'll use your great format as a guide, OK?
Jane - thanks! They are very appreciative of getting ranked #1 as well!
Lottie - absolutley! Also check out Jeff Dowlers featured post today - he's Da Man of Localism.
http://activerain.com/blogsview/1500967/guidelines-to-becoming-a-localism-master