Nevada Real Estate >> Las Vegas Real Estate Specialist: When Look for Your Zestimate (TM), Take it with a Grain of Salt: It is What it is!

When Look for Your Zestimate (TM), Take it with a Grain of Salt: It is What it is!

 A Zestimate (TM) is NOT an appraisal. It is just computer analytics of tax records (in short.)

With my last week of bumping around and posting four listings I have found that all Zestimates were off, three lower than they should be and one higher. Three were off by less than 10%, one was 26% off (that was the low end of the scale too!)

Now I am not an appraiser nor do I play one on Active Rain, I am a Realtor with access to the same information that Zillow has. It appears that information still needs to be looked at with eyeballs and analyzed by a human brain and cannot be computer generated to arrive at a conclusion.

Oddly enough the listing I have that Zillow ranks 26% under it's real value has two offers sitting on the table well above it's Zestimate (TM) in a category with 36 months inventory. The listing that I have priced below the Zestimate (TM) has nothing in a category with 22 months inventory.

Even though Zillow is free I just want to get a "buyer beware" out there and to take it for what it is: with just a grain of salt. If you are considering selling your home yourself, you should probably still get an appraisal or several Realtor opinions prior to pricing. The National Community Reinvestment Coalition has filed a complaint against Zillow with the FTC. Arizona Appraisers have ordered a cease and desist. You can see in my first point of a post I wrote in December, I could see this coming from a mile away.

David Gibbons is out there setting the record straight that the Zestimate (TM) is not a perfected science. He claims there are 4.1 visitors to zillow a month which makes it attractive to still market your homes on Zillow. I found the hits that I receive on Zillow are OK. Not great, not bad: Craigslist, Localism and Point2 generate more traffic still.

All the Best,
Renee Burrows
Realtor®

Nevada Realty Solutions - Your Dream, Your Investment, You\'re Home!
8942 Spanish Ridge Avenue
Las Vegas, NV 89148
direct: 702-580-1783
fax: 702-995-8237
Renee@ReneeBurrows.com
http://www.ReneeBurrows.com

 

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Comments

Renee,

I second that. That's what it is, a Zestimate. If you really want to get an accurate value for a property, one of those comparable assessments, a CMA, is still gold standard. Zestimate is good to get a cocktail party conversation up and running.

Posted by Esko Kiuru about 5 years ago

In my area I have found the comps Zillow uses are not comps at all.  I have come across comps being used for a 3 bedroom 1.5 bath built in 2006 with a 5 bedroom 1 bath built in 1950's.  I too take Zestimates with a grain of salt.

Posted by Jaclyn Chabot (Mt. Rainier Bank) about 5 years ago
I am so relieved to see your blog. I just posted a comment to ask about this very thing!  Thanks, I was running into the same issue.
Posted by Brandon Joaquin (Re/Max Executive) about 5 years ago
Zillow comps are off bigtome in my area.  Prices have changed and a professional is needed to sort through them.
Posted by Ryan Monroe (Keller Williams World Class, Realtors) about 5 years ago
No fooling! Sellers who think they know what their property is worth based on Zillow can be really frustrating to deal with, especially in areas like ours where their "zestimates" can be way off!
Posted by Laura Warden (Choices Real Estate) about 5 years ago
Renee, The one overriding fact that most consumers that are prone to use zillow overlook is this. Professional Realtors job is to give the Seller an accurate evaluation of the potential sales price of their home. Good Realtors do not take over priced listing EVER! A Buyer who is actively pursuing the purchase of a home will usually look at more than 5 homes and often as many as 10 to 30 homes before making a decision. By the time you have looked at that many homes, you have in fact done your own market analysis. You do not need a site that does not have human interpretation behind it to accurately assess a homes value.
Posted by Downtown Portland Real Estate Broker~Herb Hamilton,CDPE (RE/MAX Preferred Inc. Realtors) about 5 years ago

Great Post...I have to give them credit for improving their site.  When they first hit the web they were all over the place with no ability to make any kind of adjustments to their guestimate.  Now, you can add things such as improvements and corrected mistakes.

 

R.B. "Bob" Mitchell

ValueList Real Estate Services, Inc. 

Posted by ValueList Real Estate Services, Inc. about 5 years ago
all I can say - is it is about time some put a stop to it!  Great post Renee
Posted by Thesa Chambers, Principal Broker Licensed in Oregon, with (Prudential NW Properties Sunriver) about 5 years ago

Renee,

Hello there, we know that zillow it is not good for appraising :) it gives you a vague idea, just that , good post :)

 

Posted by Aurora, CO Homes for Sale in Aurora, Colorado - Ray Saenz (United Property Brokers, Inc) about 5 years ago

I did a little comparaison awhile back and here is what I came up with...

1st Number is the actual sale price and the second is what Zillow came up with.


$190,000 Vs. $234,750

$339,500 Vs. $345,948

$415,000 Vs. $622,196

$185,000 Vs. $254,437

$150,000 Vs. $218,841

$373,900 Vs. $447,498

$920,000 Vs. $1,200,000

The second one was pretty close but the rest...

Posted by Ashley Drake Gephart (Drake Intelligence Group) about 5 years ago
It's an automated valuation model (AVM).  It's imperfect by definition.  However...consumers love it so it's a viable medium for advertising.
Posted by Jumbo Mortgage Capital in California/858-777-9751 about 5 years ago

Esko:  Most definitely!

Jaclyn:  Same here.  I have seen bad comps like that when there are more than enough model match comps existing already.

Brandon:  We are all in good company!

Ryan:  Prices have changed here too but I guess I was expecting them to be too high, not the opposite!

Laura:  IT is most definitely scary!

Herb: I agree with you, especially about taking overpriced listings!

Bob:  I cannot figure out how to change out bad comps when there are recent closed model matches.  This is a huge flaw!  Homes with less square feet sell at a higher price per square foot than homes with more square feet.  Single story homes command a higher price also because of their demand for them.   The home that was 26% undervalued had model matches and no other significant improvements over the others since they are all built the same ~ same upgrades, same appliances, etc.  The only difference may be a view but I cannot guess on how they arrived at their price.  All comps were above the Zestimate even if the square footage was lower.  A huge head scratching for me!  The only way I could make the Zestimate accurate would be to physically change the comps!  It would be relatively easy to put in an address as they obviously have access to the tax records!

Thesa:  Thanks for stopping by :)

Ray:  I wish they would bring back the range estimates that they used to have.  Maybe I am hallucinating.  Maybe they didn't have a range :)

At least your #'s are higher :)  I have to send out comps every time someone checks the zestimate on something to justify my price.

Brian:  I agree with you but at the same time I struggle ethically with providing content for a site that is obviously inaccurate! 

Posted by Renee Burrows - Las Vegas Real Estate - (702-580-1783) www.ShackDiva.com (BrokerThe Force Realty-REALTOR-Estate-Probate-REO-Short Sale) about 5 years ago
I just zillowed my house and it was about 100K low!  In the words of the late Steve Irwin.  Cracky!
Posted by Chris Elizabeth Griffith ~ Bonita Springs Fl Real Estate (Downing-Frye Realty, Bonita Springs, FL) about 5 years ago

Hi Renee,

I do not think the public who go to Zillow....really know that the information they provide is not accurate enough...I have seen so much incomplete information...I looked at my own house and was confused.

Posted by Neal Bloom-Realtor ®CRS-Weston FL Real Estate (Keller Williams Properties, Weston FL) about 5 years ago

Chris:  I miss you but I have kind of been smitten by localism too so I feel your pain and excitement!  

Neal:  Same here! 

Posted by Renee Burrows - Las Vegas Real Estate - (702-580-1783) www.ShackDiva.com (BrokerThe Force Realty-REALTOR-Estate-Probate-REO-Short Sale) about 5 years ago
Well once again... thinking I am a seasoned 15 year vet in this industry... I don't know what Zillow is... so i guess its back to school on this one for me.  Thanks for the the information.... I think
Posted by Desiree Daniels (RE/MAX Tri County) about 5 years ago
They just have a wonderful marketing program that allows them to control the minds of everyone into believing that they are showing REAL values!
Posted by David A. Podgursky, PA (Boynton Beach & Lake Worth Florida Real Estate Broker Associ) about 5 years ago

Renee....  Brian hit the nail on the head. But I agree... we need to educate the consumer. And as David said, they do have a marketing program that is creative.

I just wrote a post in regards to who you should point the finger at in regards to the foreclosure market. Again, we need to educate people. Even though we do see blog after blog on some of the same topics, we need to keep writing them so more of the public will see them. 

                                                                                                              jeff belonger

Posted by Jeff Belonger-The FHA Expert - FHA Loans - FHA mortgages - USDA loans - VA Loans ( Social Media - Infinity Home Mortgage Company, Inc) about 5 years ago
I actually found a zestimate the other day that was only $2K off.  I had to do a doubletake as everything prior had been off by about 20%.  It made me wonder how they'd gotten it right.  I guess if you throw enough guesses out one of them may be right.  lol
Posted by Pinecrest | Palmetto Bay | Maggie Dokic, SFR (Keller Williams Realty Premier Properties) about 5 years ago

Desiree:  LOL!

David:  That is what is dangerous.

Jeff:  You have definitely made your point clear that you dislike repeat posts and this one is definitely geared for the LV market and Localism.

Aaron:  Thanks!  Yes, condos definitely have a lot premium which may be taken into consideration.  Smaller condos (that I deal with)=proximity to greenbelt and pools.  High Rise Developments (that you deal with)=Views & Height!

Maggie:  ROFL!  Throwing gum to the wall and hoping it sticks! 

Posted by Renee Burrows - Las Vegas Real Estate - (702-580-1783) www.ShackDiva.com (BrokerThe Force Realty-REALTOR-Estate-Probate-REO-Short Sale) about 5 years ago

Renee....  I am sorry if you took what I said the wrong way. I guess what I am trying to say is....  yes, I disliked posts that seemed repeated, but more duplicated with the same info per se, but not copied. But that was the past and more so, because many seemed the same.

Getting back to your post. I did mention that we need to educate the clients more so than ever before. And I guess I didn't state it in my comment and I apologize for not mentioning that you did a good job at bringing this up. It was well-written, because it was short and to the point. Something that I am not always good at.

Again, sorry if you took it the wrong way. As a few people that I have talked to on here, some of us sometimes aren't clear in what we say, may it be our posts or our comments.  thanks.

                                                                                                              jeff belonger

Posted by Jeff Belonger-The FHA Expert - FHA Loans - FHA mortgages - USDA loans - VA Loans ( Social Media - Infinity Home Mortgage Company, Inc) about 5 years ago
Hi Renee... Love your posts.... I read somewhere there is a Class action suit against the Zillow people...for no providing accurate information, flase advertising etc... I saw the petition to the courts....you can google it and it's there.  At any rate I tried Zillow in my area... I guess my little area in NC doesnt matter because you can find tax value but no zestimates are available.  The ability for a homeowner to add their own value is somewhat scary as well....
Posted by Rudy Baker (Century21 First Choice Realty) about 5 years ago

Sorry, you mentioned that in your post.  Its late here and my eyes aren't working right.  I'll be quiet now.

:-)

 

Posted by Rudy Baker (Century21 First Choice Realty) about 5 years ago

Jeff:  No harm no foul.

Rudy:  Rudy!!!!!!!!!!  Never be quiet!  I get that way too! 

Posted by Renee Burrows - Las Vegas Real Estate - (702-580-1783) www.ShackDiva.com (BrokerThe Force Realty-REALTOR-Estate-Probate-REO-Short Sale) about 5 years ago

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